I'm Francis. I design websites where your customers don't have to think twice.
I find out why people hesitate on your website. Then I design a page where the decision feels easy. With research and behavioral psychology.

Francis HaupolterUX researcher, designer and product builder
Easy to understand. Easy to decide.
Your customers quickly find what they're looking for. And they always know the next step.
Three things you'll find in every website I make.
Empathy
I put myself in your customers' shoes and in yours. I listen and ask until I understand what is really needed.
Little to read
Visitors shouldn't have to think for long. I only show what matters for their decision.
Straight to the goal
A simple, fast path to the goal builds trust in your brand and your offer.
I design for how people really decide.
Psychology and behavioral science are the foundation of my work. That's why I design so the decision feels easy for your customers.
- A clear choiceA few good options instead of a long list.
- Most important firstThe key information is visible right away.
- Trust at first sightReal photos, clear prices and no surprises.
What I've learned and why it helps you.
Hospitality
I worked in hotels. There I learned to listen to people and think about service from their point of view.
Social sciences
Studies in Salzburg and Vienna. Here I learned to interview people and listen closely.
UX design
Training at the UX Design Institute: research, prototyping, testing and design.
Psychology and behavior
How people make decisions. Today I combine this with design and build finished websites.
Not sure what you need?
Send me a short message. I'll tell you honestly what's worth it for you.